Pre-order Policy

Pre-Orders Terms & Conditions:

1) No refunds/cancelling of orders once placed.

2) Balance will be collected about two weeks before the release date of the product. Please complete the rest of the remaining payment within a week of receiving the email; otherwise, we reserve the right to cancel your allocation. Your deposit may also be forfeited.

3) Please collect your order within two weeks after the product's release date (for self-collection); otherwise, we reserve the right to cancel your allocation. Your deposit may also be forfeited.

4) In the event there is insufficient stock from the initial allocation, we reserve the right to hold your deposit for six months (after allocation of products has been dismissed to customers) and will prioritize the fulfilment of your order upon restocking. After six months, the deposit will be refunded if fulfilment is not complete. Please give the bank some time to credit back the amount. 

5) Pre-orders are subject to our store’s allocation. While we strive to fulfill all pre-orders, we cannot guarantee 100% fulfillment of your total order. We reserve the right to determine the final allocation for each customer, meaning pre-orders are not always fully guaranteed. Fulfillment details will only be confirmed once we receive our stock allocation. 

6) Backlog Order Policy: Orders placed on backlog will have a fulfillment window of up to six months. During this period, any allocation received must be honored, and payment must be made within two weeks (even if the 2 weeks falls outside 6 months window). Failure to complete payment within the given timeframe will result in the cancellation of the order, including any deposit and allocated stocks.

7) In the event of unforeseen circumstances beyond reasonable control, Daimonji Collectibles reserves all rights to cancel, terminate, modify, or suspend the Pre-Orders terms and conditions - in whole or in part, with or without notice.